Labor and Human Resources of Puerto Rico

Through this Claimant Services Portal you may file an Initial Unemployment Insurance Claim.


Having worked in Puerto Rico, in at least two quarters of the last 18 months, and been unemployed through no fault of your own.

To apply:

This service will be available 24 hours a day, 7 days a week. Any claims filed after 5:00pm, Monday through Friday, will be processed the next business day. The approximate time to complete your online application should not exceed 30 minutes.

NOTICE: In the face of the high number of calls to the Call Center  (787) 945-
, it is requested that if you do not have a controversial point to resolve, make your initial claim online at or send your doubts and related documents to subsequent claims, or active cases, to the mail.

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